Return Policy

Right of Return

The customer has the right to return a purchased product within 14 days of purchase without any reason. The product must be in its original condition and original packaging.

Return Process

To return a product, you must contact our customer service by email. Send your return request to niko.vastamaki@vastnicon.com or juho.pihlajamaki@vastnicon.com.

Return Costs

The customer is responsible for return shipping costs, unless the product is defective or incorrect.

Refund

After an accepted return, the product batch is returned, and the refund is processed within 14 days.